Director of Information Technology, Charlotte, NC

The Director of Information Technology will lead the IT department staff and technology solutions.

Responsibilities:

– Effectively lead the day-to-day operation of the Information Technology department.
– Ensure technology meets the needs of the business.
– Partner with leadership in creating the technology roadmap.
– Execute against technology vision consistent with products being delivered.
– Manage projects within reasonable timeframes and budgets.
– Maintain effective partnerships across the organization, and be able to influence management, peers and project staff through an inclusive style, leadership ability.
– Ensure vendors are supporting the designated environment within the organization.
– Ensure systems facilitate appropriate data access, integrity, reporting, and analysis capabilities.
– Continually seek ways to leverage technology to improve organizational efficiencies.
– Review existing technology choices regularly to ensure they still meet the requirements of the company and properties.

Qualification:

– Bachelor’s Degree in IT or a Computer Science, or Business Administration; or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
– 3+ years of successful IT management experience.
– Manage a team of 5-10 people.
– Experience in managing large scale IT projects.
– Experience managing enterprise systems in a corporate IT environment.
– Experience creating and issuing standards and policy in a corporate IT environment.
– Management experience with multiple locations or multiple outlets preferred.
– Excellent technical knowledge of technology disciplines and how systems integrate with multiple environments and other systems.
– Excellent working knowledge of restaurant systems, including but not limited to point of sale (hardware and software), network, inventory, labor, payment systems, and guest-facing technology.
– Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination and management of people.
– Strong interpersonal, teamwork, and communication, mentoring, and listening skills.
– High level of attention to detail.
– Strong skill in reading, writing, math, and interpreting general business documents.
– Strong computer skills and knowledge of computer POS systems and server environments.
– ServiceNow or other help desk ticketing systems a plus.
– Strong Project Management skills.
– Ability to work independently and collaboratively with other departments.
– Ability to prioritize and manage multiple projects with sensitive deadlines.
– Ability to travel when needed and open to work nights, weekends and holidays.
– Ability to comply with federal, state, and local regulations, and company safety policies.
– Proactively initiates, develops, and maintains effective working relationships with business leaders and team members.

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